Customer Service Advisor
Customer Service Advisor
Employee type
Salary
£28,000 - £31,000
Category
Customer Services Jobs
Job Description
The Role at a Glance Help customers solve problems across telephone, email, WhatsApp, marketplaces and our customer-service systems. You'll deal with orders, deliveries, returns, warranties, courier investigations, consumer-rights enquiries, reviews and more complex cases that need a human being rather than an automated response. Previous customer-service experience isn't essential. We're looking for someone articulate, empathetic, resilient and inquisitive with impeccable spoken and written En…