IT Support Technician Apprentice
IT Support Technician Apprentice
Employee type
Permanent
Salary
£25900/annum
Category
IT
Job Description
A well established pharmaceutical company has need for someone passionate about technology and seeking a career within the industry.
As an IT Support Apprentice, you will be working alongside a team of IT Support team to assist their users with their IT needs, both remotely and on-site. This is an excellent opportunity to launch a rewarding career in IT.
KEY DUTIES –
* Responding to customer calls to understand and address IT issues
* Troubleshooting tech problems and providing support, both in person and over the phone
* Developing the ability to resolve system and network issues
* Setting up new user accounts, managing password resets, testing applications, and generating reports
* Building and setting up hardware such as computers, laptops, and phone systems
* Installing and configuring computer operating systems
CANDIDATE REQUIREMENTS
* Independent skills
* Team work skills
* Organisational skills
* Good written and oral communication skills
* Self-Motivated
* Passionate about IT and technology