Internal Account Manager

Internal Account Manager Location: Horsforth, Leeds Salary: £40,000 base plus generous discretionary bonus + excellent benefits Hours: Full-time, Monday to Friday, permanent position Due to continued rapid growth, our client, a leader within their field, is looking to recruit an ambitious and commercially focused Internal Account Manager to join their successful team. With a reputation built on quality, service excellence and long-standing customer relationships, they continue to grow year-on-year and are investing in talented individuals to support the increasing demand across their customer base. This is an excellent opportunity for someone who enjoys building relationships and growing accounts. There is no cold calling involved, with the focus being on managing, supporting and developing an established portfolio of existing B2B customers. The Role Working closely with the externally based Account Manager, you'll play a key role in managing and developing customer accounts, identifying opportunities to increase revenue, strengthening client relationships and delivering an exceptional customer experience. This is a full-time, office-based role within a fast-paced and collaborative environment, with occasional client visits when required. Responsibilities Build and maintain strong relationships with existing customers Support the external Account Manager in managing and developing accounts Identify opportunities to upsell and cross-sell across a wide product range Ensure customers are using the most suitable products and solutions Achieve monthly sales and activity KPIs Manage pricing and margins to maximise profitability Review account spend and profitability on a regular basis Follow up quotations and sales opportunities in a timely manner Attend customer meetings when required About You Previous account management or sales experience within a commercial environment Experience managing or supporting B2B accounts Product sales experience is required Strong commercial awareness and the ability to spot growth opportunities Excellent communication and relationship-building skills Customer-focused with a passion for delivering outstanding service An understanding of margins, profitability and sales performance Why Join? This is a fantastic opportunity to join a thriving, market-leading business at an exciting stage of growth. You'll inherit established customer relationships, work alongside a supportive and successful team, and have genuine opportunities to develop your career within a highly respected organisation. To apply, please submit your CV via the link or contact Beth Davies at Unity Resourcing for further information