Sales Order Processor

We are recruiting on behalf of an established client in the building materials sector for a Sales Order Processor based at Burton Gateway. Due to the location of the site, applicants will need their own transport unless they live locally. Position Overview: We are looking for a commercially minded, proactive and driven individual with a positive approach. As the main point of contact for customers throughout the order process, you will deliver excellent service through clear communication, a professional telephone manner and the ability to remain calm under pressure. You will thrive in a fast-paced environment, work confidently both independently and as part of a team, and contribute to a strong “one team” culture. Working Environment: * Full-time, permanent position: 40 hours per week, Monday to Friday * Flexible start and finish times * ·Office-based at Burton Gateway Key Responsibilities Sales Order Processor: * Respond to customer enquiries promptly, professionally and accurately * Manage incoming calls while entering and processing orders efficiently * Process sales orders accurately to deliver a high-quality customer experience * Work closely with the sales team to develop business with new and existing customers * Prepare quotations, follow up opportunities and convert enquiries into orders * Identify suitable upselling opportunities to increase product specifications and order volumes * Proactively identify sales opportunities and make outbound customer calls * Develop strong knowledge of the product range and represent the business professionally as a brand ambassador * Maintain accurate information across ERP and CRM systems and identify opportunities to improve processes * Collaborate with internal teams to ensure orders are delivered smoothly and customers receive excellent service Key Skills and Experience Required Sales Order Processor: * Experience in customer service, sales order processing or operational administration is desirable * Previous experience in a similar fast-paced, customer-focused role is preferred * Strong communication, organisation and attention to detail * A proactive, commercially aware approach and confidence in identifying sales opportunities * Comfortable using ERP, CRM and general office systems * A commitment to professional development and continuous improvement Benefits Sales Order Processor: * Starting salary of £28,000 per annum * 10% performance-related bonus * Permanent, full-time employment with regular weekday hours * Flexible start and finish times Linkster Recruitment provides end-to-end temporary, contract and permanent recruitment solutions across the supply chain, including engineering, warehousing, manufacturing and clerical roles