Service Advisor

Service Advisor – Orpington We are recruiting for a Service Advisor, Aftersales Advisor, Automotive Service Advisor or Customer Service Advisor to join a busy dealership in Orpington. Previous Service Advisor experience is desirable but not essential, with strong customer-facing candidates also considered. Applicants must have excellent communication and relationship-building skills, hold a Full UK Driving Licence and have the right to work in the UK. Job Details: Location: Orpington Salary: £35,000 basic + bonus, OTE £40,000 Sign-On Bonus: £1,000 in month one + £1,000 after 12 months Hours: Monday - Friday, 8 - 6, 1 in 5 Saturdays 8 - 12.30 Reference: 31431 Service Advisor Company Benefits £2,000 total sign-on and retention bonus potential 25 days' holiday, rising with service, plus bank holidays Ongoing training and development Career progression opportunities Company pension scheme Enhanced maternity and paternity benefits Share Incentive Scheme Colleague vehicle purchase scheme Preferential servicing rates Cashback and retailer discountsService Advisor Role Act as the main point of contact between customers and the workshop Manage customers throughout the vehicle service and repair process Set clear expectations and provide regular progress updates Explain required work, costs and additional services clearly Identify and recommend relevant additional products and services Follow up with customers after completed work to ensure satisfaction Work towards customer service, sales and performance targetsService Advisor Requirements Previous Service Advisor or Aftersales experience is desirable but not essential Strong customer service or customer-facing experience Excellent communication and relationship-building skills Confident working in a busy, target-driven environment Strong organisation and ability to manage multiple customers Comfortable identifying and discussing additional products and services Full UK Driving Licence – essential Right to work in the UKHow to ApplyIf you're interested in this Service Advisor vacancy in Orpington, please apply with your CV and one of our consultants will contact you upon receipt. This is an urgent vacancy, and the business is actively recruiting. All applications will be treated in the strictest confidence. Consultant: Robert Samuels Octane Recruitment RSOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Service Advisor role isn't quite right, we also recruit for similar positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive and Workshop Controller roles across the UK