Senior Service Advisor

We are seeking a highly skilled and experienced Senior Service Advisor to join our well-established client’s reputable dealership in Askam-in-Furness, Cumbria. This is an excellent opportunity for a motivated motor trade professional to progress their career within a friendly and professional team environment. Benefits of the Senior Service Advisor: Competitive salary of up to £35,000 per annum 30 days holiday including Bank Holidays Ongoing training and development opportunities Uniform provided and free parking Discounted vehicle maintenance Friendly and professional working environmentDuties of the Senior Service Advisor: Coordinate the service department, providing support to management, technicians, and administrative staff Deliver exceptional customer service to enhance customer satisfaction and loyalty Manage workflow, productivity, and job allocation within the service team Develop and improve operational processes to increase efficiency and profitability Supervise the service administration team, ensuring effective communication across departments Liaise with technicians and customers to establish work requirements and obtain authorisation Raise job cards, prepare accurate customer estimates, and ensure pricing accuracy Maintain comprehensive documentation and update customer and vehicle records Monitor ongoing jobs, escalate issues promptly, and ensure timely completion Ensure compliance with health and safety regulations and company policiesRequirements of the Senior Service Advisor: Proven experience as a Service Advisor within the motor trade industry Strong customer service and communication skills Proficiency in numeracy, literacy, and IT systems Ability to analyse data for KPI reporting and process improvements Enthusiastic, motivated, and team-oriented mentality Previous supervisory experience is desirable but not essential; a strong tenure as a Service Advisor will be considered Excellent organisational and administrative skills as the Senior Service Advisor Full UK driving licence and willingness to undergo police vettingContact Sam Butcher, Automotive Recruitment Specialist at Perfect Placement covering Askam-in-Furness and Cumbria, today to discover more about this fantastic Senior Service Advisor opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,700 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs