General Administrator
General Administrator
Employee type
Permanent
Salary
£28640/annum
Category
Administration
Job Description
Job Shop Recruitment is looking for a reliable and organised General Admin / Dispatch Administrator to join our team at our offices in Torquay.
The successful candidate will be responsible for a range of administrative and dispatch duties, ensuring customer orders are processed accurately and dispatched efficiently.
Key Responsibilities
* Receive and redirect incoming telephone calls as required.
* Process and dispatch all mail orders and regular B2B orders using a variety of courier platforms.
* Track customer orders and provide Proof of Delivery (POD) documentation when required.
* Take occasional telephone orders and process payments.
* Liaise with customers and assist with general enquiries.
* Carry out other general administrative duties as required.
* Assist with the MRP system when capacity allows.
* Ensure orders and associated administration are processed accurately and efficiently.
Hours of Work
The ideal working hours are 9:00am–5:00pm, Monday to Friday.
However, we would consider 9:30am–3:00pm for the right candidate to accommodate school runs and other family commitments.
What We Are Looking For
We are looking for someone who is:
* Organised and reliable.
* Confident communicating with customers by telephone and email.
* Comfortable using computer systems and online platforms.
* Accurate and methodical when processing orders and administrative information.
* Able to work independently and as part of a small team.
* Flexible and willing to assist with a variety of administrative tasks.
Previous experience in administration, order processing, dispatch or customer service would be advantageous, although we would consider the right applicant with transferable skills.
Salary & Benefits
* £28,640 per annum
* 20 days' annual leave
* All statutory bank holidays
* Free on-site parking
* Supportive working environment
* Flexible hours may be considered for the right candidate