Aftersales Manager

Aftersales Manager - Highly Confidential Opportunity £50,000 - £65,000 Basic + £30,000 OTE 45 Hours | Monday - Friday Highly Confidential & Exclusive to Pembrook Resourcing Pembrook Resourcing is exclusively recruiting for an experienced Aftersales Manager for a highly confidential opportunity. The company and location will remain confidential at this stage, with full details provided to candidates selected for interview. The Role We are looking for an experienced Aftersales Manager who can take ownership of a busy aftersales operation, lead a team and drive both customer and commercial performance. You will be responsible for: * Leading, motivating and developing the aftersales team * Managing workshop and service performance * Driving customer satisfaction and retention * Managing departmental profitability and financial performance * Maintaining high operational standards * Implementing and improving processes * Ensuring strong accountability across the department * Developing team members and supporting their progression * Delivering consistently high levels of customer service About You You will ideally: * Have proven experience as an Aftersales Manager * Have strong leadership and people-management skills * Be commercially aware and target-driven * Have excellent knowledge of workshop and service operations * Be confident managing performance and KPIs * Have a strong focus on customer satisfaction * Be organised, professional and hands-on * Be able to lead a team while maintaining high standards What's on Offer? * £50,000 - £65,000 Basic Salary * £30,000 OTE on top * 45 hours per week * Monday - Friday * Highly confidential opportunity Exclusive to Pembrook Resourcing Why Pembrook Resourcing? At Pembrook, we believe recruitment should be smooth, consistent, seamless and easy. We pride ourselves on being open, honest, organised and efficient, with integrity at the heart of everything we do. Interested? If you're an experienced Aftersales Manager and would be interested in hearing more, get in touch with Pembrook Resourcing for a completely confidential conversation. No pressure. No unnecessary details. Just a straightforward conversation about your next career move