Housing Officer

Housing Officer Initial 3-Month Contract – Potential Extension Bristol (BS1) – Hybrid Working £18.35 PAYE or £23.29 Umbrella per hour Are you an experienced housing professional with a strong background in tenancy management and social housing? Client Snapshot: We’re working with an established public-sector housing service seeking a Housing Officer to provide a high-quality tenancy management service across a designated patch. You’ll manage tenancies from beginning to end, help residents sustain their homes and address issues including anti-social behaviour, tenancy breaches and hate crime. Vacancy Brief: * Full-time position * Initial three-month contract with the potential for extension * Based in Bristol, postcode BS3 * Hybrid working across the office, community locations and home * Working from home available two days per week * Current full driving licence required; a pool car is available, so your own vehicle is not essential * Standard DBS check required Key Responsibilities: * Manage tenancies, properties and sites across a designated housing patch in accordance with policies and procedures * Provide advice and support to help tenants sustain successful tenancies * Investigate and respond effectively to tenancy breaches, anti-social behaviour and hate crime * Manage a varied caseload and resolve complex tenancy, neighbourhood, complaint and enquiry matters * Conduct property and estate visits, ensuring housing sites are safe and well maintained * Identify residents’ support needs and work collaboratively with colleagues, partner agencies and community services * Maintain accurate records and participate in multi-agency meetings, case conferences, resident groups and local initiatives Ideal Candidate Profile: * Previous experience within housing, social housing or a relevant public or third-sector service * Understanding of housing legislation relating to tenancy management and the issues affecting social housing tenants * Experience managing a housing patch, caseload, tenancies or property assets * Ability to handle challenging situations professionally, sensitively and confidently * Excellent communication, organisation, IT and problem-solving skills * A CIH Certificate in Housing Practice or equivalent qualification would be advantageous If you’re an organised and customer-focused housing professional who can confidently manage tenancies, neighbourhood issues and resident relationships, we’d love to hear from you. Housing Officer – Tenancy Management Officer – Neighbourhood Housing Officer – Social Housing Officer – Tenancy Officer – Community Housing Officer – Estate Management Officer – Housing Management Officer – Tenancy Sustainment Officer – Housing Caseworker – ASB Officer – Council Housing Officer – Housing Officer Bristol – Housing Jobs BS3 – Hybrid Housing Officer – Tenancy Management Jobs – Social Housing Jobs Bristol