Credit Controller

We are working with a well-established waste management business in Bristol that is looking for a confident and organised Credit Controller to join its finance team. This is a hands-on role where you'll take ownership of credit control and sales ledger activities, keeping customer accounts up to date, invoices accurate and payments coming in on time. Location: Bristol Salary: Circa £30,000 per annum Hours: Day shift, 9:00am–5:00pm, Monday to Friday Job Type: Full-time, permanent, office-based Benefits: Company pension scheme You'll be comfortable picking up the phone, speaking professionally with customers and confidently following up outstanding payments. Working closely with the Operations and Accounts teams, you'll resolve queries quickly and keep things moving. If you're commercially aware, detail-focused and enjoy building positive relationships while getting results, this is a great opportunity to develop your finance experience in a varied, business-critical role. What You'll Be Doing Credit Control Proactively monitor and chase outstanding debts and overdue payments Carry out regular credit checks and manage customer credit limits alongside the Operations team Investigate and resolve customer disputes and invoice queries promptly Work closely with customers and internal teams to prevent payment delays Maintain accurate, up-to-date customer contact and account information Build and maintain positive, professional relationships with customers Sales Ledger Generate accurate sales invoices using Sage 50 Process and issue authorised invoices and credit notes to customers Prepare and distribute customer statements Maintain accurate records and organise relevant financial documentation Support the wider Accounts team with additional finance and administration tasks when required What We're Looking For You'll ideally have: Previous experience in credit control, accounts receivable or a similar finance role Good working knowledge of Sage 50 and Microsoft Excel Strong attention to detail and excellent organisational skills A confident and professional telephone manner Strong written and verbal communication skills The ability to manage your workload, prioritise effectively and meet deadlines A positive, proactive approach and willingness to learn The ability to work collaboratively as part of a wider team Most importantly, you'll be comfortable having conversations about money — following up an overdue invoice, resolving a query or working with an internal team to find a solution — communicating confidently, professionally and constructively. What's on Offer Salary circa £30,000 per annum Day shift, 9–5, Monday to Friday — no evenings or weekends Company pension scheme A varied role across credit control and sales ledger, with genuine responsibility and room to develop Eligibility Applicants must have the permanent right to live and work in the UK. Visa sponsorship is not available for this position