Customer Service Agent
Customer Service Agent
Employee type
Permanent
Salary
£13.45 - £20.18/hour
Category
Customer Services
Job Description
Customer Service Agent
Pay rate: £13.45 - £20.18
Contract Type: Full Time
Location: Bury St Edmunds
Start Date: ASAP
We are looking for Customer Service Agent to start immediately for our client based in Bury St Edmunds.
The successful Customer Service Agent will receive:
£13.45/h basic
£20.18/h overtime (after 7.5hrs per day)
Guaranteed 37.5hrs per week
Subsidised onsite canteen
Free car parking
28 days holiday prorated on PAYE
Referral Bonus - Introduce a friend to us and you receive a bonus!
What to expect as a Customer Service Agent:
Working Monday to Friday from 8:30am, you will be part of a busy customer service operation for a well-established fuel provider.
Your day-to-day responsibilities will include:
Handling a high volume of customer calls
Responding to customer enquiries in a polite and professional manner
Providing accurate information and resolving queries wherever possible
Updating customer information and records using computer systems
Ensuring customers receive a positive and efficient service
Working closely with colleagues to manage busy periods and maintain excellent service levels
As a Customer Service Agent you must:
Previous experience in a call enter environment
Computer literacy
Polite & professional able to handle high volume of customer calls.
Call us now on (phone number removed) or apply below - shifts available immediately!
This position is commutable from Stowmarket, Thetford, Newmarket, Ipswich and Bury St Edmunds.
Join the leading agency in Bury St Edmunds - 97% of our workers say they're proud to work with us