Customer Support Coordinator
Customer Support Coordinator
Employee type
Permanent
Salary
£25000 - £28000/annum parking
Category
Customer Services
Job Description
Customer Support Coordinator
Esher (Own transport required due to location)
Up to £28,000 per annum DOE
Looking to take the next step in your customer support career? Join a thriving and well-established business in Esher where your development truly matters.
We are on the lookout for a proactive and personable Customer Support Executive to become a key part of a friendly, high-performing team. You will be working from modern offices, supporting valued customers, and playing a vital role in keeping operations running smoothly.
Responsibilities
You will be the go-to contact for customers, ensuring a seamless experience from order to delivery:
Manage a portfolio of customer accounts daily
Process orders and coordinate delivery schedules
Work closely with the Sales team to support business growth
Track orders and ensure timely, accurate deliveries
Build strong, lasting relationships with customers
Provide product information and updates on orders/contracts
Handle queries and complaints with confidence and care
Support internal teams with administrative tasks when needed
Skills required
Customer service/ Office based experience
Strong IT skills - Excel
Confident using the MS Office suite
Excellent communication and relationship-building skills
Own transport is essential due to location
Apply now and take the next step in joining a fantastic team