German Speaking Customer Service

German Speaking Customer Service Professional Doncaster £38,000 per annum Monday – Friday | Full Time | Permanent Are you fluent in German and passionate about delivering exceptional customer service? We are currently recruiting for a German Speaking Customer Service Professional to join a growing and dynamic business based in Doncaster. This is an excellent opportunity for an experienced customer service professional who enjoys building strong customer relationships, resolving queries, and providing first-class support within an international environment. Key Responsibilities: * Acting as the first point of contact for German-speaking customers via phone, email, and online platforms. * Managing customer enquiries, orders, and requests in a professional and timely manner. * Building and maintaining strong relationships with customers across German-speaking regions. * Processing orders accurately and ensuring all customer information is maintained within internal systems. * Resolving customer complaints and issues efficiently while delivering excellent service. * Liaising with internal departments including Sales, Logistics, Warehousing, and Finance to ensure customer expectations are met. * Providing product and service information to customers. * Maintaining accurate records of customer interactions and transactions. * Supporting continuous improvement initiatives to enhance customer satisfaction and service delivery. Skills & Experience Required: * Fluent German and English language skills (written and verbal) are essential. * Previous experience within a Customer Service, Customer Support, Account Management, or Administrative role. * Strong communication and interpersonal skills. * Excellent organisational skills with the ability to manage multiple tasks simultaneously. * Strong problem-solving abilities and attention to detail. * Proficient in Microsoft Office packages including Outlook, Word, and Excel. * Experience working with CRM or ERP systems would be advantageous. * A positive, proactive, and customer-focused approach. What's On Offer: * Competitive salary of £38,000. * Monday to Friday working hours. * Friendly and supportive team environment. * Opportunities for career progression and development. * Comprehensive training and onboarding programme. * Company benefits package. If you are a German-speaking customer service professional looking for your next opportunity, we would love to hear from you. Start People Ltd are acting as a Recruitment Agency in relation to this vacancy