Receptionist - Tralee

Job Title: Receptionist/Concierge Monday – Friday 08:00 – 17:00 45 hours per week €17 p/h Role to commence mid-October but this could change Job Summary: We are looking for a professional, friendly, and customer-focused Receptionist/Concierge to join our team on a contract hire basis. The successful candidate will be the first point of contact for visitors, clients, and employees, providing a welcoming front-of-house experience while ensuring the smooth day-to-day operation of the reception area. This role involves managing visitor access, handling telephone and email enquiries, providing administrative support, and maintaining a safe, secure, and professional environment. The ideal candidate will have excellent communication skills, strong organisational abilities, and a proactive approach to delivering exceptional customer service. Responsibilities: * Welcome visitors, clients, contractors, and staff in a professional and courteous manner. * Manage the reception desk and maintain a high standard of presentation. * Answer and direct incoming telephone calls and emails promptly. * Handle visitor sign-in procedures and issue visitor passes. * Monitor access control systems and ensure security procedures are followed. * Manage meeting room bookings and prepare rooms when required. * Assist with contractor management by ensuring contractors are signed in, issued with the appropriate access passes, and comply with site security and health & safety procedures. * Receive, sort, and distribute mail, deliveries, and courier packages. * Maintain accurate visitor and contractor records. * Escalate issues or incidents to the appropriate department or management where required. * Support the coordination of site events, meetings, and visitor arrangements when required. * Deliver exceptional customer service at all times. * Support visitor travel arrangements as required Requirements: * Previous experience in Reception, Concierge, Customer Service, Hospitality, or Front of House. * Excellent verbal and written English. * Strong communication and interpersonal skills. * Professional appearance and manner. * Good knowledge of Microsoft Office (Outlook, Word, Excel). * Ability to multitask and prioritise workload. * Excellent organisational skills. * Ability to work independently and as part of a team. * Right to work in Ireland Preferred Qualifications & Experience: * Previous experience in a corporate environment. * Experience using visitor management systems. * Knowledge of access control systems. * Experience working within Facilities Management or Corporate Services. * First Aid certification (desirable)