Senior Credit Controller

Senior Credit Controller - Plymouth 💼 Salary: To be discussed on application 📍 Location: Plymouth – Office-based 🕒 Hours: Monday to Friday, full-time 📅 Contract: Permanent Are you an experienced Credit Controller looking for your next step within a growing and established organisation? We are currently supporting a successful and expanding business with the appointment of a Senior Credit Controller to join their finance team in Plymouth. This is a fantastic opportunity for an experienced Credit Controller to take greater ownership of the credit control function, manage an aged debt ledger and support a small team. What You'll Be Doing ✔ Managing and monitoring the aged debt ledger, ensuring outstanding balances are recovered promptly ✔ Taking ownership of debt recovery and cash collection across the business ✔ Building strong relationships with customers and resolving payment queries ✔ Liaising with finance and operational teams to resolve account and invoice queries ✔ Assisting with payment allocations and bank reconciliations ✔ Uploading invoices to customer portals ✔ Producing accurate credit control reports and providing updates on outstanding debt ✔ Supporting the wider finance team with day-to-day activities where required ✔ Helping to improve credit control processes and cash collection performance What We're Looking For 💡 Previous experience working within a Credit Controller or Senior Credit Controller position 💡 At least 3 years' experience within credit control 💡 Strong knowledge of credit control processes, aged debt and cash collection 💡 Excellent communication skills with the confidence to deal with challenging customer conversations 💡 Strong attention to detail and accuracy when dealing with financial information 💡 Experience using accounting software and Microsoft Office 💡 Good relationship-building skills and a customer-focused approach 💡 Previous experience managing, supervising or mentoring junior colleagues would be advantageous 💡 AAT or relevant finance qualification is desirable Why You'll Love This Role ✔ Permanent position within a growing organisation ✔ Free on-site parking ✔ Company pension scheme ✔ Additional annual leave ✔ Health & wellbeing programme ✔ Cycle to work scheme ✔ Company events ✔ Training and professional development opportunities ✔ Genuine opportunity for career progression as the finance function continues to grow 📩 Interested? Apply now or get in touch for a confidential conversation about this Senior Credit Controller opportunity