Customer Liaison Officer
Customer Liaison Officer
Employee type
Permanent
Salary
£28000 - £32000/annum
Category
Customer Services
Job Description
Our client who operate within the Gas utilities sector are looking for a Customer Liasion officer to join their growing team.
We are looking for someone with brilliant customer service as this is a highly customer focused role. You will be expected to carry out the following;
Attend regular planned meetings
Attend customer homes to advise them on the works that are due to commence
Identify customers that may require further assistance whilst work is ongoing
Work closely with the operational teams & site manager
Effectively plan for door knocking at the start of the project, with follow up visits once completed
This role would suit someone with the below;
Experience in a customer focused role
Excellent communication and negotiation skills
Confident and organised
Full UK driver licence ( Will be required to drive to various sites in west london )