Specialist Support Worker

Marks Consulting Partners are currently looking for a Specialist Support Worker to work with one of our Housing Association clients. What the Job Will be doing * Managing a caseload of customers with complex and multiple support needs, delivering tailored, person-centred support. * Carrying out strengths-based assessments, risk assessments and developing outcome-focused support plans. * Supporting customers to sustain their tenancies and prevent homelessness through early intervention and practical support. * Working proactively with customers experiencing homelessness, rough sleeping, poor mental health, substance misuse and social exclusion. * Providing advice and support around welfare benefits, budgeting, financial wellbeing and income maximisation. * Supporting customers to access healthcare, mental health services, substance misuse services, education, training and employment opportunities. * Conducting home visits, outreach work and community-based support to engage customers who may be difficult to reach. * Working collaboratively with local authorities, healthcare providers, probation services, housing providers and voluntary sector organisations. * Identifying safeguarding concerns, managing risk and making appropriate referrals. * Advocating on behalf of customers and promoting independence, resilience and long-term positive outcomes. * Maintaining accurate case records, support plans and performance information using case management systems. * Participating in evening and weekend rotas where required to meet service needs. What You Will Need * Experience supporting vulnerable adults with complex needs within housing, homelessness, supported housing or health and social care. * Experience managing a caseload and developing personalised support plans. * Good understanding of homelessness, tenancy sustainment and housing-related support. * Knowledge of safeguarding, risk assessment and trauma-informed practice. * Experience working with customers experiencing mental ill health, substance misuse, homelessness or social exclusion. * Strong partnership working skills with statutory and voluntary sector organisations. * Excellent communication, advocacy and relationship-building skills. * Ability to manage competing priorities while maintaining accurate case records. * A compassionate, resilient and solution-focused approach to supporting vulnerable people. * Relevant qualification in Housing, Health & Social Care, Community Work or a related discipline (desirable)