Customer Support Advisor
Customer Support Advisor
Employee type
Permanent
Salary
£13 - £14/hour
Category
Administration
Job Description
Customer Service & Administration Assistant
Location: Office-based
Working Hours: Monday–Friday, 8:30am–5:00pm
Lunch: 1 hour
About the Role
We are looking for a reliable and organised Customer Service & Administration Assistant to join our team. This is an office-based role involving customer communication, general administration, and supplier invoice processing.
Key Responsibilities
* Answer incoming customer calls in a professional and friendly manner
* Make outbound calls to customers as required
* Handle customer enquiries and provide excellent customer service
* Complete general administrative duties
* Process and manage supplier invoices accurately
* Maintain accurate records and documentation
* Support the wider office team with day-to-day administrative tasks
About You
The ideal candidate will:
* Have excellent communication and telephone skills
* Be organised and able to manage multiple tasks
* Have good attention to detail
* Be confident using computers and office systems
* Have a professional and positive attitude
* Be reliable, punctual, and a strong team player
* Previous customer service or administration experience is desirable
Working Hours
Monday to Friday, 8:30am–5:00pm, with 1 hour for lunch.
If you are a friendly, organised individual looking for a stable office-based position, we would love to hear from you