Assistant E-Channel Manager with Fluent Chinese
Assistant E-Channel Manager with Fluent Chinese
Employee type
Permanent
Salary
£50000/annum
Category
Accounting/Financial/Insurance
Job Description
An international bank is seeking a dynamic individual to assist in managing the daily operations of online banking and debit card platforms.
Your duties will include:
* Planning, implementing, and monitoring e-channel projects and initiatives
* Coordinating with IT and vendors for system maintenance, updates, and issue resolution
* Reporting on operational performance
* Providing guidance and support to the team in executing operational tasks
* Contributing to the development and testing of new features/services and support process improvements
* Ensuring compliance with security & regulatory requirements
Your experience must include:
* Strong proven experience in E-channel operations, digital banking, or card management
* Experience with digital product management and system support preferred
* A good understanding of banking operations, digital platforms, and regulatory requirements
* Excellent communication skills both written and oral
* Fluency in Cantonese is essential
* Degree educated
This is a hybrid role working 4 days a week in the London office and 1 day remotely